You know, running Skalite hasn’t just been about selling products—it’s been about building relationships. I still remember the early days when I’d personally reply to every email, sometimes late into the night. Those conversations shaped everything we do today.
Honestly? We don’t see you as just another customer. When you reach out—whether it’s a question, suggestion, or even a complaint—it goes straight to our team. Last month, a customer’s feedback about packaging led to a complete redesign. That’s the power of your input!
Prefer email? [email protected] usually gets a response within 4 hours during business days. Or just call +1 (702) 383-8788—we’ve got real people answering, no robots here!
Our team’s available Monday–Friday, 9am–6pm EST. Weekends? We’re probably hiking in Vermont (where we’re based), but we’ll get back to you first thing Monday.
Visit us:See that little chat icon in the corner? That’s not some automated responder—it connects you directly with our support team. Fun fact: Our record for fastest response is 47 seconds (thanks, Jake from customer care!).
P.S. If you’re ever in Vermont, stop by our office. The coffee’s always fresh, and we’ve got a wall covered in customer letters that keep us inspired every day.
