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PRIVACY POLICY

Introduction

At www.skalite.shop, we prioritize your privacy as much as you value the quality of our products. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while shopping with us.

Information We Collect

When you interact with our website, certain data is automatically collected, such as your IP address, device type, browser version, and pages visited. This helps us optimize your browsing experience. Additionally, when you make a purchase or create an account, we may request personal details like your name, email address, shipping information, and payment details to fulfill your orders efficiently.

How We Use Your Data

Your information enables us to process transactions, provide customer support, and send order updates. We also analyze browsing patterns to personalize product recommendations—for instance, suggesting memory foam moccasins if you frequently explore our comfort footwear collection. Occasionally, we may use your email to share promotions, but you can opt out anytime.

Cookies and Tracking Technologies

Cookies help remember your preferences, like items in your cart or your preferred language. Functional cookies ensure smooth checkout processes, while analytical cookies (e.g., Google Analytics) track site performance anonymously. For example, if you browse our suede sneakers section, cookies may highlight similar styles on your next visit. You can manage cookie settings via your browser.

Data Security Measures

We employ industry-standard encryption (SSL/TLS) to protect data during transmission. Sensitive information, such as payment details, is processed through PCI-compliant gateways and never stored on our servers. Regular security audits and staff training further safeguard against unauthorized access.

Third-Party Sharing

Trusted partners assist in delivering services: payment processors handle transactions, logistics providers manage shipments, and marketing platforms help reach potential customers. We only share necessary data under strict confidentiality agreements. For instance, your address is shared solely with couriers to complete deliveries.

User Rights and Contact

You have the right to access, correct, or delete your personal data. To exercise these rights or inquire about our privacy practices, email us at [email protected]. We respond to all requests within 30 days and will never discriminate against users for privacy-related inquiries.

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