We are committed to delivering your carefully curated lifestyle essentials with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are meticulously prepared for shipment. Our team prioritizes quality control to guarantee that your selection of premium footwear and accessories arrives in perfect condition, ready to elevate your everyday comfort and style.

Processing typically requires 1-2 business days, while transit durations vary based on destination and carrier schedules. Domestic shipments generally reach customers within 5-8 business days, whereas international deliveries may take 10-20 business days depending on customs clearance. Seasonal fluctuations and carrier volume may occasionally extend these estimates, particularly during peak shopping periods.

We offer transparent shipping options tailored to your needs:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (up to $9,999)

Currently serving customers across North America, Europe, and select Asian countries. Some remote locations, including certain islands and territories, may incur additional delivery charges or experience extended transit times. Unfortunately, we cannot currently ship to embargoed countries or regions with trade restrictions. During checkout, our system will automatically verify your address eligibility.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated orders with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard.

While we carefully select reliable logistics partners, occasional delays may occur due to unforeseen circumstances. If your tracking shows no movement for 7+ business days or hasn't arrived within 30 days of shipment, please contact our support team at [email protected] with your order number. We'll immediately investigate with the carrier and keep you informed throughout the resolution process.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product category and declared value. We recommend checking with your customs office prior to ordering if you're uncertain about potential charges. All international shipments include proper commercial invoices to facilitate smooth clearance.